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View Full Version : Wall comments, corrupted symbols causing crash?



Vile Lynn
06-05-2012, 07:21 AM
Please help! I sent in an email to support, already. Here's why:

I received a message on my wall from a friend with some flowers that I wanted to repost on my own wall. I copy/pasted a lot of them, maybe 40-50+ (I know, rediculous, but I think they are pretty.) I tapped the send button & crash, forced close.

I tried several times to get back to my game, but I kept getting the "cannot connect to server" message. So, knowing what usually helps when there is a log-in problem, I restarted my wi-fi & router, still no connection, but I can still log-in to CC & MW without any problems, so my connection should be good on my iPad.

Next, I deleted the app & re-installed it... Still no connection, hit retry & I sometimes can log-in for a second, but it crashes & closes before I can do anything.

A friend tried going to my kingdom 10 times & every time they tried to visit, their game crash, too.

I was thinking about transferring my game to my iPhone, but if it is server-side, that'll do no good.

With the event going on & the timer ticking down, it is really frustrating not being able to play!
If anyone has had this problem & knows how I can get my kingdom back, I sure would appreciate the help or any suggestions. Thanks :) Clementine, level 49

Vile Lynn
06-05-2012, 07:31 AM
Support Ticket #118453

Clementine
Level 49
745.499.199

Current version installed when trying to fix crashing problem.

Date & time this occurred: Monday, 4-June-12, about 2pm Funzio Time (PDT)

Support email sent @ 21:37 PDT, standard reply received that they are reviewing the problem.

(please hurry! lol, I have 90+ rune boxes to open!) *fingers crossed*

Vile Lynn
06-06-2012, 04:12 PM
Thank you for fixing my game!! Everything is great!! Awesome Job!! :D