Yeah, real smooth of him. He must be too busy.Originally Posted by Fig Oni
Yeah, real smooth of him. He must be too busy.
Pretty sure scratchers and bosses will be two separate updates.
Must have been a gold misclick...Just send in a ticket Mark, support will get back to you.
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Thats the beta's job is to find and report glitches. It just sounds like some people abuse them. I would if it was me.
Alright, let's get some things straight. This has come up a number of times recently and people are directing their anger at the wrong party. The testers' job is to not only test the functionality of new features, but to look for vulnerabilities as well. In some cases, if an exploit is found, testers are asked to repeat the exploit until they are able to create a set of steps that the developer can follow to reproduce the problem with 100% success. I have asked testers to do this with my software many times, but the difference is that my testing is done on a QA server, not production.
So the problem is not the testers. Let's get that straight. The real problem is that Funzio is choosing to test in production. That's extremely bad practice in the software world because it introduces bad data into what is supposed to be a clean environment. What you guys are seeing are the results of a poorly followed software development lifecycle, not rogue testers.
What Funzio should do is remove all items acquired during testing, reimburse testers with gold for their time and effort, and start testing on QA instead of Prod. If they do not do this, it proves the company is careless with their production environment, which has already been proven by their many mistakes that should have been caught during testing on QA; wrong M4A1 assigned to loot locations, wrong crate prices, wrong crate icons, and most recently, testing on production.
Last edited by Nicholost; 05-21-2012 at 12:58 PM. Reason: Correcting Darwin
i completely agree with this statement, in the event nothing gets done about it then i would have a complaint.
Exactly. And that complaint should be with Funzio. They created the opportunity for bad data to end up in production, not the testers, and they need to resolve it without burning their testers. If the Scratchers are released and the testers still have preproduction items, write Funzio a ticket -- absent of emotion -- that covers the following points:
- Unreleased items from testing are in production.
- Those items provide an unfair advantage.
- Preproduction items acquired during testing should be removed from tester's inventories.
- The testers should be reimbursed with gold for their effort instead of preproduction items.
Last edited by Nicholost; 05-21-2012 at 01:14 PM. Reason: I ceerowsly cann;t typ todayz
Sorry get ready to complain, we were already pre-empted when we were told that they used "our own gold to test." Throw that into Nicholost's post about another issue where you don't separate QA from Prod. You might think it is an easy fix because you just take all the items and multiply it by the gold cost but the other problem is figuring out exactly how much somebody spent to get one of those items (did you get it each time or did it take multiple tries etc..) You would think backups are created to check this stuff out but since it is all in PROD and the amount of work needed to do it don't hold your breath.
Some people probably figured this out and said no lose situation. I am using my gold to get great items at a glitched cost and if i can keep it great and if i can't i get all my gold back. As Nicholost says this is a parent problem so no reason to harp on the children...
If it was in production and you play the game, you would know the answer to this.
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