GREE

GREE Forum - Powered by vBulletin
+ Reply to Thread
Results 1 to 5 of 5

Thread: Why is customer service so appalling

  1. #1
    Senior Member Totalwar's Avatar
    Join Date
    Apr 2012
    Location
    UK
    Posts
    124

    Why is customer service so appalling

    Why is customer service so appalling. I've posted to the technical support forum after two with no reply and also pm Mark with no reply.I also sent a support ticket still no reply after two days.I brought a new iPad and can not transfer my KA game over to new iPad and no longer have my old iPad and I spent around £1000 on this game.I really thought a get a good customer services experience then this.


    http://www.funzio.com/forum/showthre...679#post339679

  2. #2
    Junior Member
    Join Date
    Jun 2012
    Posts
    11
    Wow over £1000 spent an they ignore you how dumb is that of Funzio you should be a VIP for them.

  3. #3
    I personally have found them to be very helpful when emailed through the support function in the game; however, I guess you don't see too many replies in these forums, which is somewhat disappointing..

  4. #4
    Senior Member Proprioc3ption's Avatar
    Join Date
    Jul 2012
    Location
    Australia
    Posts
    633
    Quote Originally Posted by Totalwar View Post
    Why is customer service so appalling. I've posted to the technical support forum after two with no reply and also pm Mark with no reply.I also sent a support ticket still no reply after two days.I brought a new iPad and can not transfer my KA game over to new iPad and no longer have my old iPad and I spent around £1000 on this game.I really thought a get a good customer services experience then this.


    http://www.funzio.com/forum/showthre...679#post339679
    Get on-board the Boycott of GREE/FUNZIO games. Find the Boycott threads on the MW forum.

    Link:
    http://www.funzio.com/forum/showthre...boycott-or-not


    FORUM UNITED NATION
    No.1 Guild in KA



  5. #5

    Boycott

    I'm very close to a Kingdom Age boycott. I was very misled by them. After I bought gems, I was apparently put in some 'test' group that saw higher numbers. I didn't know I was part of any 'test' & figured the gems are what made me so strong. That wasn't the case! I was seeing inflated numbers that everyone sees now. I've spent several hundreds on false pretense & they don't even read the issues I write them. They are basically saying 'the hell with me'. I have written several letters. I'm in for a Funzio/Gree[dy] boycott.

+ Reply to Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts